Gbajii believes gaming should be a healthy form of entertainment, not a source of addiction or harm. Our responsible gaming guidelines help you set your own limits, seek support when needed, and always play in a safe environment.
The Gbajii platform is strictly for users aged 18 and above. Account registration and gameplay by minors is completely prohibited.
Need help? Our support team is available 24/7.
Safety features Gbajii provides to protect you
Set a deposit limit in advance — daily, weekly, or monthly. If you reach your limit, Gbajii will automatically prevent further deposits.
This feature stops you from placing bets once you have lost a set amount. It is the most effective tool for keeping your spending in check.
Set a time limit on how long you play. When the time is up, Gbajii will remind you and can end your session if needed.
If you need a short break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
For a long-term break, you can close your account for anywhere between 6 months and 5 years. No promotional messages will be sent to you during this period.
A summary of your gaming time and spending is shown at regular intervals to help you stay aware of your real situation.
Responsible gaming means using gaming as a mindful, controlled form of entertainment. At Gbajii, playing responsibly means knowing when to play, how much time and money to spend, and when to stop.
Gaming is naturally exciting. But when it starts to have a negative impact on your daily life, family, work, or finances, that is a sign something is wrong. Gbajii wants every player to stay safe and happy — which is why we have built a range of tools and support systems to promote responsible gaming.
Remember — gaming should never be a source of income. It's entertainment. Chasing losses with more bets is never the right call. Gbajii is always here to help you keep that in mind.
All responsible gaming tools on Gbajii are completely free and can be activated at any time from your account settings.
We do not always recognise when gaming is causing problems in our own lives. Go through the signs below — if three or more apply to you, it may be time to seek help.
Chasing losses by placing more bets to recover lost money
Borrowing money from family or friends to fund gaming
Wanting to quit gaming but repeatedly coming back to it
Neglecting work, studies, or family responsibilities to play
Feeling restless or irritable when unable to play
Lying to family or close friends about your gaming habits
Using gaming as an escape from stress or anxiety
Using money set aside for everyday expenses to place bets
If you notice three or more of the signs above, please contact our support team immediately or activate self-exclusion.
Responsible gaming does not mean avoiding games — it means playing the right way. Following these simple guidelines lets you enjoy gaming while staying out of trouble.
Playing within a set budget — that's responsible gaming.
Feeling happy when you win and staying calm when you lose — that is a healthy attitude.
Gbajii provides every account with a range of responsible gaming tools at no cost. They are easy to activate and you can adjust them yourself at any time.
Account Settings → Responsible Gaming → Deposit Limit. Choose a daily, weekly, or monthly limit. Decreases take effect immediately; increases require a 7-day waiting period.
You'll receive pop-up notifications at set intervals reminding you how long you've been playing. Break reminders can be set anywhere from 15 minutes to 2 hours.
Choose a cooling-off period of 1 day, 1 week, or 6 weeks. During this time, you won't be able to log in to your account and no promotional messages will be sent.
If you need an extended break, you can close your account for 6 months, 1 year, 3 years, or 5 years. Your account cannot be reopened before the chosen period ends.
Once self-exclusion is activated, your account cannot be reopened before the selected period ends under any circumstances. This is a final safety measure.
Gbajii takes a strict stance on keeping minors away from gaming. Age verification is mandatory at registration, and additional documentation may be requested in cases where eligibility is in doubt.
If you are a parent and your child or teenager has access to your device, we strongly recommend installing parental control software and using a strong password on your Gbajii account that your child does not know.
If you suspect a minor is using Gbajii, please notify our support team immediately.
Problem gambling is a recognised mental health condition, and seeking professional help for it is completely normal. If you feel gaming is getting out of your control, do not wait — reach out for support.
Gbajii's support team is here for you 24 hours a day, 7 days a week. Our trained representatives will listen to your concerns, help you activate self-exclusion, and guide you toward professional assistance. Asking for help is not a sign of weakness — it takes courage.
Speak directly with our Responsible Gaming team via live chat or email.
Speak with a mental health professional or a gaming addiction counsellor.
Talk openly with the people closest to you — they are your greatest source of support.
Ask yourself the self-assessment questions below regularly and answer them honestly.
Answer the following questions honestly. This is not a diagnosis, but it can help you identify a problem early.
If you answered "Yes" to three or more questions, please contact our support team or consider self-exclusion.